Follower alert not showing message in chat (not giving points as reward to user)

PhantomBot Version: 3.0.0.0
OS Version: win10 but installed on cloud google
Java Version: 1.8.0_222
Browser and Version (for Panel Support): chrome Versión 77.0.3865.120
Stock PhantomBot: Yes (Yes if you have not modified the scripts or Java Core)

i have the follower alert on and on configuration ‘yes’ marked with a 100 points reward
today i have had 3 followers and no message on channels and no points rewarded
i have set: thankyou (name) for ur follow…your reward is +(reward) … in spanish of course.
and one doub…im translating some to spanish and would like to know if in a future version upgrade this translated sentences will be lost
edit cause i found one error:
with command !points take
if you use negative amount on takeall it gives error: !points takeall negativeamount --> error
if u use negative amount on take user it sums points: !points take user negativeamount --> adds negative amount

thanks to all in advance.