Bot hangs permanently

Good day. First of all before I ask my question I have to say that I have not found anything about my problem in the forum.

And that’s about the following, I use the Phantombot on my Windows 2019 server - 4 GB of RAM (Intel [R] Xenin ® CPU E3-1220 v6 @ 3.00 GHz 4 processors.

Now to my problem. The bot hangs permanently. Still running, web interface is accessible from the outside, but the alerts are not shown in the live stream as official commands. So I have to restart the bot several times in the live stream, the commands etc. work again.

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